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Shieldpoint Insurance
Reassuring insurance broker with cover types, a simple claims process and quote request.
Shieldpoint
Claims
Make a claim, the easy way
Call us first. We take it from there and keep you updated until it is settled.
Jump to cover type
HomeMotorTravelBusinessPet
Our promiseStart a claim
Three steps to a settled claim
One call to us and we deal with the insurer, chase every update and keep you informed.
6 days
average time to payout in 2025
1
Tell us what happened
5 minutesCall, chat or use the app. Share photos if you have them and we start straight away.
2
We handle the insurer
Same dayYour dedicated claims handler submits everything, negotiates and chases on your behalf.
3
Get paid or repaired
Typically 6 daysReceive your payout or let our approved repairers put it right, with no paperwork.
What to have ready
Gathering these makes your claim quicker, but call us even if you have nothing yet.
For any claim
- Your policy number
- A short description of what happened
- Date and time of the incident
- Photos or video if possible
For theft or damage
- Crime reference number (theft)
- Receipts or proof of ownership
- A list of damaged or missing items
- Repair estimates, if you have them